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FAST
ATMOSPHERE ARTIST DOWNLOADS OVERVIEW
COMMON
QUESTIONS
LINKS
TO RELEVANT SOFTWARE
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FAST
ATMOSPHERE ARTIST DOWNLOADS OVERVIEW
What
exactly are Fast Atmosphere Artist Downloads?
Fast Atmosphere Artist Downloads are high-quality digital music
files of mastered studio recordings or soundboard recordings of
live shows, provided directly from the artists with whom we work.
This service is a collaborative effort between individual artists
and Fast Atmosphere and was created to provide a convenient way
for you to purchase and download music directly to your computer.
Central to the philosophy behind this service is the support of
participating musicians who benefit directly from your purchase
of their music.
What
is included in a purchase of Fast Atmosphere Artist Downloads?
Once we have received your payment, the digital file(s) you've purchased
will be made available right away for download. If you'd like to
burn your downloads to a compact disc, we will include at no extra
charge, color artwork for CD labels and jewel case booklets. Artwork
is formatted to use NEATO templates. NEATO CD labels and booklets
are available at most retailers or directly from Neato at www.neato.com.
Please note that some artists have chosen to not provide CD artwork.
On individual download web pages you'll find that we state if the
download does come with artwork.
What
are MP3 and FLAC formats and how do they differ?
Fast Atmosphere Artist Downloads are provided in two of the most
popular audio formats used by the online music community: MP3 and
FLAC. Both formats will work with your computer's audio and CD authoring
software. We've provided links to the most widely used software
here. Our MP3 files are encoded at 160 kbps 44Mhz (which is close
to CD quality). MP3 files are widely supported and are the most
convenient for quick download, burning to CD, or transferring to
portable players. Keep in mind that MP3 files are compressed so
some audio quality is lost from the original digital master recording.
We
also provide downloads in the superior quality FLAC format which
uses a "lossless" compression. Using this format, no audio
information is lost from the original recording using FLAC compression.
FLAC files are extracted to WAV files, which sound identical to
the digital master recording (recorded at 44.1 kHz, 16 bit stereo).
FLAC files are much larger in size meaning increased download time,
as well as more disc space required on your computer's hard drive
where the files will be saved. PC running Nero CD Burning software
with the FLAC plug in can burn FLAC files to CD. Mac OS X users
will have to extract FLAC to AIFF format in order to burn to CD
or to listen to the files on their computer. FLAC files can be played
(without extraction to WAV) with a free FLAC plug-in for the Winamp
player (PC).
Before
making a purchase of a download in either the MP3 or FLAC format,
we strongly recommend checking compatibility with your audio software.
There is currently no FLAC software available for Mac OSs
prior to OS X.
Why
is FLAC more expensive than MP3?
FLAC files are many times larger than the same file encoded for
MP3. The hosting and bandwidth costs associated with making FLAC
files available for download over the Internet are therefore significantly
greater. Please keep in mind that FLAC files offer superior quality
over MP3 files.
Why
should I pay when I can download the music for free on the Internet?
There are several answers to this question. First and foremost is
that you are directly supporting the artist by purchasing music
from our site. The music we offer has been handpicked by the artist
from their archives based, in part, on the quality of the artist's
performance and the recording of the show. The live concert performances,
which you may have attended, were recorded directly from the soundboard
and are available only through our site. In addition to live recordings,
there will be exclusive studio recordings that were professionally
recorded and mastered.
I
use a dial-up modem for Internet access. Do I need a faster connection?
You can download music from Fast Atmosphere Artist Downloads using
any Internet connection. The faster your connection, the less time
it will take to download the music you've selected. We strongly
recommend that dial-up users avoid FLAC files due to the amount
of time it will take to download these large files using a dial-up
connection.
How
often will new downloads be made available?
We will offer new downloads as frequently as possible. The artists
we work with ultimately decide when new downloads will be made available.
You can join our mailing
list to be notified when new downloads by your favorite artists
are available.
Can
I make copies of downloads that I purchase?
The files you download may be burned to CD or copied to your portable
player strictly for your personal use. In accordance with the Terms
of Use Agreement, under no circumstances may you make additional
copies for other people. Making additional copies and/or distributing
copies of this digital music to others not only violates our Terms
of Use Agreement but also infringes upon the copyright and related
intellectual property rights of the artists. We ask that you do
not abuse or misuse the unrestricted nature of the files you purchase
from us. Please respect the artists' willingness to provide you
with the convenience of downloading exclusive and high-quality music.
The success of this service and the involvement of the participating
artists rely directly upon your promise to adhere to the rules.
Can
I get a refund?
No refunds can be made, as all sales are final. Due to the nature
of our distribution methods and the artist's willingness to offer
downloads with no technical restrictions, we are unable to offer
refunds on your purchase. All purchases made from Fast Atmosphere
Artist Downloads are subject to our Terms of
Use.
COMMON QUESTIONS
When
I buy music, when and how can I download it?
Following completion of your order the music you've purchase will
be made available for immediate download. Links for each file will
be displayed on screen above your invoice. Links will also be sent
to the email address you've submitted. Simply click on the links
and your download will begin. You may download your music right
away or at a later time. Please note that once you have downloaded
your music the links in your order will expire and will no longer
be available.
Why
am I getting the message 'This download has expired or is no longer
valid'?
Unique download links are generated for each file included in your
order. These links will expire after the files you purchased have
been downloaded. This message indicates that you have completed
downloading the files you have purchased. If you believe you've
received this message in error please email us at downloads@fastatmosphere.com.
Include a copy of your order and an explanation of the problem.
I'm
on a Mac and when I click on the song links, they don't download
to iTunes, they just play in quicktime.
Hold down the Control <CTRL> key when clicking on the links
and select "Save" from the menu, saving the mp3s to your
iTunes folder.
What
if my downloads won't play?
It is possible that your Internet connection may reset when downloading
large files resulting in incomplete or corrupted files. If your
audio software is unable to recognize or play files you have downloaded
please email us at downloads@fastatmosphere.com.
Include a copy of your order and a description of the problem.
I'm
not familiar with FLAC files, how do I listen to them?
FLAC files are the highest quality downloads we offer. For more
information on FLAC files click
here. To play FLAC files Windows users can use the free FLAC
plug in for Winamp, which is available with the free
FLAC Front-End application. With the FLAC plug in installed,
simply open or drag/drop your FLAC files with WinAmp. There is currently
no FLAC support for Mac OSs prior to OSX. Mac OSX users can use
MacAmplite (1.5b) to play FLAC files.
Why
aren't downloads staying in my shopping cart?
Make sure you have cookies enabled for FASTATMOSPHERE.COM. If you
continue to have problems, please contact us at downloads@fastatmosphere.com.
I
downloaded my files but I can't find them on my computer. Where'd
they go?
When saving your files make sure you make note of where on your
computer you are saving them.
How
do I burn my downloads to CD?
MP3
If your CD player can play MP3 files, simply burn a data CD of your
MP3 files. To play your downloads on most CD players you will need
to burn an audio CD using the MP3 files. Follow the instructions
for your CD burning software on how to create an audio CD. If you
are burning a CD of live music, make sure to use the Disc-At-Once
(DAO) option or set number of seconds between tracks to ZERO to
remove any gaps between tracks.
FLAC
Using free FLAC software, convert each FLAC file to a WAV file.
First make sure your CD burning software supports burning WAV files.
When burning a CD of live music make sure to use the Disc-At-Once
(DAO) option.
I
burned a CD of my MP3s and there is a small 'gap' between tracks.
What can I do?
There is a 20 millisecond "space" at the beginning of
all MP3 files. This is inherent to the format and there is nothing
that can be done to remove it. To avoid this brief but annoying
gap between tracks when burned to a CD (live shows especially) we
recommend the FLAC format, which has no "space" at the
beginning of the file.
SOFTWARE
FLAC
FLAC
installers for Windows, Mac OSX, and Linux
Stand-Alone
FLAC Plug-in for Nero (Windows)
CD
BURNING SOFTWARE
Nero (Windows)
iTunes (Mac)
MP3
PLAYERS SOFTWARE
Winamp (Windows)
iTunes (Mac)
ARTWORK
TEMPLATES
Neato
Need
help with something not covered here? Email us at downloads@fastatmosphere.com.
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